Our website is available 24 hours a day, and you are welcome to submit an online request at any time. However, we do respond to inquiries within normal business hours, Monday through Friday, 9:00am-5:00pm Pacific Standard Time.

We'd love to speak with you about your next project! We offer a free, 15-30 minute consultation for all new customers.

Simply fill out our online inquiry form, email us, or give us a call. Let us know your availability, and we'll set up a consultation. Consultations can take place over the phone, in person, or by web conference.

In our experience, every writing or editing project is different. You may have a short essay that requires a proofread and polishing, or you might require a complete revision and edit for a full-length book you're planning to publish. 

We prefer to provide competitive quotes based on the scope of work of your project as a whole. As a result, we'll want to obtain more information about your goals so we can understand your project and provide a package that fits your needs and budget.

Contact us today to request a quote. We'll be sure to respond within 48 hours.  Need a faster quote? Give us a call, and we'll see what we can do!

Once we've worked with you to determine the length and scope of your project, and a completion timeline, we'll send you an agreement establishing our billing terms. 

For smaller projects, fees are generally due up front. More lengthy projects may require an initial deposit against the total program cost, or even regular billing periods.

We'll communicate with you closely about all costs, and create a billing plan that works for us both.

As for types of payments we accept, we use PayPal most regularly, which affords you the opportunity to use credit cards, debit cards, or checking accounts to pay your bill. Let us know if you have limitations, and we'll work with you.